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FAQ

We know what you want to know

Frequently Asked Questions

How do I buy tickets?

The most important part about Kaboom is actually coming to the screenings. All you need are the right tickets. How do I get tickets, you ask? Find a step-by-step guide below.

1) Do you have an acccreditation or discount pass? Please make sure you’re logged into our ticketing system, to have all the right ticketing options and discounts are available to you. You can login here: kaboomfestival.filmchief.com/cart.

2)  Check our amazing program at kaboomfestival.nl/program and decide which program you want to visit.

3) Check which date and time you want go and click BUY TICKETS.

4) Select the amount of tickets and click ADD TO CART

4a) Either CONTINUE BROWSING to keep shopping for more, in which case go back to step 2.
4b) Or GO TO CART to check out. Your cart will always be available in the upper right corner of your screen.

5) Check if all the films you want to attend are in your shopping cart. You can change the amount of tickets in this step if you’d like or remove items from your cart. Who would possibly want that though?

6) Add any additional promotional codes or tokens you might have.

7) Proceed to pay. You can pay with Ideal, Paypal, Creditcard or MisterCash.

8) Once you’ve completed the payment, you’ll receive your tickets in your inbox. You might also want to check your spam folder.

See you at Kaboom Animation Festival!

What's the difference between Kaboom and Kaboom Kids?

Kaboom Kids is the part of Kaboom Animation Festival that exclusively offers films, workshops, expeditions and interactive installations for families and kids. The kids programming will take place from 9-12 November in Utrecht. Kaboom on the other hand takes place from 12-17 on the beautiful Westergas in Amsterdam. Here we’ll present the best animated shorts and feature films, VR experiences, inspiring talks by animation talent and an extensive industry programing.

For which ages is Kaboom?

At Kaboom we welcome everyone from age 3 to 300. Our Kaboom Kids program will clearly state the appropriate age group per program

Can I bring my baby to Kaboom?

You can bring your baby to the festivities, but our screenings are generally too noisy and confusing for humans under the age of three.

Can I bring my pet to Kaboom?

You can bring your monkey to the festivities, but our screenings are generally too noisy and confusing for little pet ears.

How do I get to the locations?

You can find the address of the festival locations above. Click on the desired location or select the pin on the map of where you want to go. The magic elves at google will help you find your way.

Is your festival accessible to people with limited mobility?

Yes! Most of our venues are wheelchair accessible, except for:

  • Louis Hartloopercomplex 4
  • Utrechtse Kinderboekhandel
What happens with the photos that are taken during the festival?

Photographs taken by our professionals will be used for promotional purposes for Kaboom Animation Festival only.

Is there a discount for large groups?

Yes! Please get in touch with Alex at hospitality@kaboomfestival.nl

Do I get e-tickets or ``real`` tickets?

If you order your tickets online, you get an e-ticket sent to your mail  in PDF. You can also buy your tickets at the front desk of the screening on the day of the event.

I didn't receive a confirmation email/tickets/etc.

That’s annoying! Did you check your spam inbox? Did you check if you entered the right mail address? Did you try turning it off and on again? Have you slept on it? Only, and really only if you are 100% sure that you have tried EVERYTHING, you can get in touch with hospitality@kaboomfestival.nl. Please include the name on your order and purchase date in the email.

How can I get my money back if I can't go?

We do not offer refunds or reimbursements.

Can I swap my ticket for a different film?

No, you can’t. You should probably just go see both.

Which discounts do you offer?

Student Discount is valid for all screenings.

Cineville is valid for all screenings at Het Ketelhuis. You cannot book your tickets online, you’re welcome to get your tickets 90 minutes before the screening until 1 minute before the screening.
Cineville is not valid at all other locations.

CJP is valid for all screenings in Amsterdam. You can book your CJP-ticket through our website, make sure to bring you pass to the screening as we will check it at the door.

Subbacultcha is valid for a selection of screenings in Amsterdam. Check their website to see which ones and book your tickets.

I'm eligible for discount, but bought a regular priced ticket.

When purchasing a ticket, please make sure to check all available discounts (see above). You snooze you lose, my friend.

Can I get a passe-partout or a discount if I go to a lot of movies?

We have different ticket options that cater to different needs. Want to be able to watch as much as you can of our programming in Amsterdam? Get Festival Accreditation! Do you want to keep it profesh? Get Industry Accreditation! We also offer package deals for Kaboom Kids and for eager visitors in Amsterdam. Check the ticket options above for more details.

I've made an animation film, can I submit it to the festival?

Call for Entries for the 2020 edition starts in March.

How do I reach you during the festival?

During the festival you can best send an e-mail to info@kaboomfestival.nl or give us a call at +31(0)647941522.